Woman Live-Tweets Rental Car Horror Story That Left Her Stranded In The Wilderness

When you’re making plans to go on a trip, one of the things that you have to consider is how you’re going to get around. Does the place you’re visiting have good public transportation? Can you walk most places? Would renting a car be a good use of your money?

One couple rented a smart car to take a trip to northern California, only for it to go wrong in the worst way.

Ride-Sharing Is Becoming Increasingly Popular

Tweet: Today in sharing economy struggles: our app powered car rental lost cell service on the side of a mountain in rural California and now I live here I guess
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

Gig, the ride-sharing company in our story, is app-driven, which eliminates a lot of the annoying stuff that goes into renting a car—like paperwork or going to and from the rental company in the first place.

On Their Drive To Their Destination, They Decided To Stop

Tweet: It appears that although I do not have enough cell service to start up my only means of transportation I do have enough to live tweet my struggle so thanks for turning in I will be here indefinitely
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

They saw a nice trail that led down to the beach and decided that they were going to go check it out. When they came back, they no longer had enough service on their phones to activate their car.

So, They Called The Rental Company

Tweet: apparently in 45 minutes to an hour a tow truck will come to move us three miles down the road where there is cell service so we can start out car the future is dumb
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

The rental company couldn’t restart the car either, because it was outside of the cellular service area. Something that apparently happens often on that particular stretch of highway, where there is no cell service for about a 40-mile radius.

It Turns Out, The Car Needed To Be Updated

Tweet: passing the time reading this article about goats in the local paper
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

The rental company neglected to mention until after the fact that the car needed to be reset every 24 hours for security reasons. But if this reset didn’t happen, or you reset the car too many times, it stops the car from running.

Eventually, A Tow Truck Came

a tweet that says,
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

But it only took them as far as their Airbnb, where they connected to the Wi-Fi…which wasn’t enough to help them out with resetting the car. They were officially stuck.

But Being Stuck At The Airbnb Wasn’t An Option

Tweet: ok because everyone is asking, this is GIG Car share, it still isn't fixed and we are stranded three hours from home
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

In an article Kari wrote about her experience, she said, “We pleaded with Gig employees to send us a second tow truck and then pleaded with them to reset the car after they told us we had already reset it the maximum number of times that day. We had to explain to numerous representatives at AAA Northern California, which owns Gig, and one rural tow truck driver what a connected smart car is.”

After Many Phone Calls, Something Wonderful Happened

Tweet: six hours, two tow trucks, and 20 calls to customer service later apparently it was the software issue and the car needed to be rebooted before we could use it
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

In her article, Kari said: “Finally, five hours, two tow trucks, and more than 20 phone calls to Gig’s customer service line later, we got the car to start again.”

Kari also remembers the following confidence-building exchange once the car was restarted: “‘Can I give you one more piece of advice?’ the customer service representative said to us after the car finally turned back on. ‘Get the hell out of there—now.'”

But It Wasn’t Without Its Frustrations

Tweet: also we were able to turn the car back on somehow but now we are afraid to turn it off because it may not start again and Gig told us we used our
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

There seemed to be a lot of hoops to jump through to get this car to work, and in retrospect, they realize that taking an app-driven car for a long road trip might not have been the best idea.

When They Were Home, They Spoke More With Gig

Tweet: I can't even express in tweets how insane this has been but we are safe! After GIG car share told us to sleep in our car on the side of the road and try again in the morning we called a tow truck on our own and made it back to our Airbnb. TBD on whether I'll be refunded for this.
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

Gig eventually did refund them their trip and gave them a credit to use in the future. They also sent them a Gig Card, which would allow them to take longer trips in the future.

At Least It Was An Exciting Trip

Tweet: there are worse fates but wow this has been a Big Time
Photo Credit: Twitter / @kari_paul
Photo Credit: Twitter / @kari_paul

It’s safe to say that this trip would be a memorable one, even if it wasn’t the romantic getaway they had planned. Kari said that she would probably still use Gig in the future.

Of All The Travel Horror Stories, There Are Much Worse

Post: Severe diarrhea on an 18 hour cockroach infested train journey in India...need I say more?
Photo Credit: Reddit / PessimisticTraveller
Photo Credit: Reddit / PessimisticTraveller

As if one of these things weren’t enough, it had to be all of them together. I can’t imagine being trapped in a bathroom because of your troublesome stomach and not being able to escape cockroaches.

Should She Drive At All?

post about someone's coworker who could not drive at all
Photo Credit: Reddit / ag_sci14
Photo Credit: Reddit / ag_sci14

This sounds like the set-up for a scary movie. I hope that they did not let that person drive on any business trips in the future. It just seems like a bad time.

Talk About Being Air Sick

someone got really sick on a 12 hour flight
Photo Credit: Reddit
Photo Credit: Reddit

Of course this had to happen to someone on one of the longest flights you can take. Did no one on that plane have something to share that would calm their stomach?

Worst 12 Hours Ever

someone got an ear infection and then had to sit on a bus for fourteen hours
Photo Credit: Reddit / xTheJim
Photo Credit: Reddit / xTheJim

Having an earache is so painful, I couldn’t imagine that on top of being on a sleeper bus. No matter how good the trip, it’s never really a good trip.

Wear That Sunscreen

someone got a wicked sun burn in Hawaii
Photo Credit: Reddit / Aregisteredusername
Photo Credit: Reddit / Aregisteredusername

Do you think people tell you to pack extra sunscreen just for the fun of it? It gets hot and sunny in Hawaii in a way that most people just are not used to.

That’s A New One

someone stayed in a hotel with live wires
Photo Credit: Reddit / doomladen
Photo Credit: Reddit / doomladen

I wonder if they ever figured out that the loss of power in those three buildings came from a few stray wires in a hotel. That’s a hard one to explain to anyone.

There Were No Pictures?

someone ended up being stuck on a boat in Amsterdam
Photo Credit: Reddit / ihopeyoulikeapples
Photo Credit: Reddit / ihopeyoulikeapples

I can’t imagine what kind of lies a person must have told to market a smelly boat with no heat and a backed-up toilet as an exciting three-day stay in Amsterdam.

Did They Really Clap?

someone dropped their purse on a rollercoaster
Photo Credit: Reddit / doughyfreeeesh
Photo Credit: Reddit / doughyfreeeesh

It seems to me that if people were clapping their hands, it wouldn’t be because the purse was found, but rather because the line was going to start moving marginally faster.

Who Doesn’t Hate Overpaying?

someone got overcharged for ice cream
Photo Credit: Reddit / fedupofbrick
Photo Credit: Reddit / fedupofbrick

The worst thing is overpaying for something like that only to realize after the fact that you were totally scammed with the prices because you’re a tourist. It’s really common during the busy season.

I’d Walk From There

someone's taxi driver fell asleep while driving
Photo Credit: Reddit / haddockcpt
Photo Credit: Reddit / haddockcpt

Why would that taxi driver yell at that poor person when he literally just saved both of their lives? I would probably have a hard time getting in a cab for a while after that.